Refund Policy
At Expense Goose, we strive to ensure customer satisfaction with our services. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
Refunds are available under the following conditions:
- You request a refund within 7 days of your initial purchase.
- You have not used the service extensively or downloaded significant resources.
- The issue is related to a technical problem that we are unable to resolve.
How to Request a Refund
To request a refund, please contact our support team at support@expensegoose.com with the following details:
- Your full name and email address used for the purchase.
- Your order ID or receipt number.
- A brief explanation of the reason for the refund request.
Processing Time
Refunds are typically processed within 5-10 business days. The amount will be credited back to your original payment method.
Non-Refundable Items
Please note that the following items are non-refundable:
- Renewals of subscriptions after the trial period.
- Services that have been fully utilized or delivered.
If you have any questions about our refund policy, feel free to contact us at support@expensegoose.com.